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Compatibility checks

SurveyGizmo

Answer the survey below. If the survey does not load, see instructions below.

Contact your IT administrator to ensure that the following domains are not blocked by your organization.

  • surveygizmo.com
  • restapi.surveygizmo.com
  • surveys.gateway.academy

Wistia

Play the video below. If the video does not load, see instructions below.

Contact your IT administrator to ensure that the following domains are not blocked by your organization.

  • wistia.com
  • upload.wistia.com
  • paradem.wistia.com

Freshdesk

To test Freshdesk, click Test Freshdesk button below. The test button will open Gateway Academy's Help Desk in another tab. If the page does not load, see instructions below.

Test Freshdesk

Contact your IT administrator to ensure that the following domains are not blocked by your organization.

  • freshdesk.com
  • gatewayacademy.freshdesk.com

Intercom

Check that the messenger icon appears on the bottom right of the screen upon loading Gateway Academy (see screenshot below). If the icon is missing, see instructions below.

Intercom messenger

To test sending messages, click the Intercom messenger icon. Click New conversation. On the chat box, write a short message with [tech-check] at the beginning of your message and click the blue arrow to send.

Intercom widget

Contact your IT administrator to ensure that the following domains are not blocked by your organization.

  • intercom.com
  • api.intercom.io

Email

To test receiving emails, provide your email address on the box below and click Send email. If you do not receive an email from support@gateway.academy within a reasonable amount of time, see instructions below.

Contact your IT administrator to ensure that the following domains are not blocked by your organization.

  • smtp.sendgrid.net:2525