Managing For Productivity

Provider: FrontFin Training

Type: Facilitated

Duration: 4 weeks (2 hours/week, 8 hours total)

Target Audience: This course is designed for any branch / regional managers, supervisors or heads of department in a microfinance institution, bank or SACCO.

About the course

Efficiency in operations leads to high productivity. For a financial institution, managing for productivity is key to achieving greater growth and impact in the markets they serve.

This course is designed to discuss the productivity tools frontline managers - branch / regional managers, supervisors or heads of departments in MFIs, SACCOs or programs in financial access - can use to achieve better results and ultimately contribute to the success of the institution’s goals.

Learning outcomes

By the end of the course participants will be able to:

  • cascade strategic goals by setting expectations and goals that contribute to the institution’s goals;

  • know-how to measure and monitor efficiency that drives productivity;

  • create the right team culture that builds individual capabilities and team performance.