Provider: FrontFin Training
Duration: 4 weeks (2 hours/week, 8 hours total)
Target Audience: This course is designed for any branch / regional managers, supervisors or heads of department in a microfinance institution, bank or SACCO.
Efficiency in operations leads to high productivity. For a financial institution, managing for productivity is key to achieving greater growth and impact in the markets they serve.
This course is designed to discuss the productivity tools frontline managers - branch / regional managers, supervisors or heads of departments in MFIs, SACCOs or programs in financial access - can use to achieve better results and ultimately contribute to the success of the institution’s goals.
By the end of the course participants will be able to:
cascade strategic goals by setting expectations and goals that contribute to the institution’s goals;
know-how to measure and monitor efficiency that drives productivity;
create the right team culture that builds individual capabilities and team performance.